1. Basic Policy

AIXIA Inc. (hereinafter "the Company") complies with the Personal Information Protection Act and other related laws and regulations, and handles customers' personal information appropriately.

Embracing the philosophy of "AI eXpands Intelligence Augmentation," we are committed to protecting personal information to earn our customers' trust.

2. Definition of Personal Information

Personal information refers to "personal information" as defined in the Personal Information Protection Act, which is information about living individuals that can identify specific individuals through names, dates of birth, and other descriptions contained in such information (including information that can be easily cross-referenced with other information to identify specific individuals).

3. Collection of Personal Information

We may collect personal information in the following cases:

• Contact through inquiry forms
• Information provided when using services
• When providing consulting services
• Participation in seminars and events
• Other information necessary for using our services

4. Purpose of Use of Personal Information

We use collected personal information for the following purposes:

• Responding to and handling inquiries
• Providing AI consulting services
• Analysis for service improvement and development
• Providing information to customers (newsletters, etc.)
• Seminar and event announcements
• Contract execution and management
• Compliance with legal requirements

5. Provision of Personal Information to Third Parties

We will not provide personal information to third parties except in the following cases:

• When consent is obtained from the customer
• When required by law
• When necessary to protect life, health, or property
• When particularly necessary for improving public health or promoting healthy child development
• When cooperation is necessary for national or local government agencies or their delegates to perform legally mandated affairs

6. Security Management of Personal Information

We implement necessary and appropriate technical and organizational security measures to prevent leakage, loss, or damage of personal information and ensure its security management.

• Access control for personal information management
• Protection of personal information through encryption
• Regular security audits
• Employee education and training

7. Disclosure, Correction, and Deletion of Personal Information

Customers may request disclosure, correction, deletion, or suspension of use of personal information held by our company. To make such requests, please contact us using the contact information below.

For identity verification purposes, we may request submission of identification documents.

8. Use of Cookies

Our website may use cookies to improve services. Cookies can be disabled through your browser settings.

We may also use access analysis tools such as Google Analytics. These tools collect statistical information that does not identify individuals.

9. Changes to Privacy Policy

We may change this privacy policy due to changes in laws, service content, etc. The revised privacy policy shall take effect from the time it is posted on our website.

10. Contact Information

For inquiries regarding the handling of personal information, please contact us at: